Security Center

Our Security Features

Two-Factor Authentication

Extra layer of security for your account access

Fraud Detection

24/7 monitoring for suspicious activities

Data Encryption

Bank-grade 256-bit SSL encryption

Transaction Alerts

Instant SMS/email notifications

Security Best Practices

Strong Passwords

Use a combination of uppercase, lowercase, numbers, and special characters. Change your password regularly and never share it with anyone.

Secure Your Device

Keep your devices updated with the latest security patches. Use screen locks and avoid accessing your account on public Wi-Fi.

Monitor Your Account

Regularly check your transaction history. Report any suspicious activity immediately to our support team.

Verify Communications

We'll never ask for your password via email or phone. Always verify the sender before clicking links or providing information.

Logout Properly

Always log out after using online banking, especially on shared or public computers.

Enable 2FA

Activate two-factor authentication for an additional layer of security on your account.

Protect Yourself from Fraud

We Will NEVER:

Ask for your password, PIN, or OTP via email, SMS, or phone call
Request you to transfer money to a "safe account"
Ask you to download remote access software
Threaten to close your account unless you provide sensitive information
Send unsolicited links asking you to verify your account

Common Scam Types:

Phishing Calls

Scammers impersonating bank staff asking for personal information. Always verify by calling our official number.

Email Scams

Fake emails with links to fraudulent websites. Check the sender's email address carefully.

SMS Fraud

Text messages claiming urgent account issues. Never click links in suspicious messages.

Report Suspicious Activity

If you suspect fraud or unauthorized access to your account, contact us immediately:

24/7 Fraud Hotline

+233 243 779 006

Email Support

support@enthronementfinance.com

File a Complaint

Submit Form →